Privacy Policy

Last Updated: April 3, 2026

​

1. Introduction

Nexovalence (OPC) Private Limited, operating under the brand name Finovalence (“Finovalence”, “we”, “our”, or “us”), is committed to protecting the privacy and confidentiality of the information entrusted to us.

​

This Privacy Policy explains how we collect, use, disclose, store and protect Personal Data when you:

• Visit our website at www.finovalence.com;

• Contact us or submit an enquiry;

• Request information about our services;

• Become a client or engage us for professional services;

• Interact with us as a vendor, business partner or job applicant; or

• Are an employee, contractor, customer or other individual whose information is provided to us by one of our clients in connection with our professional services.

 

This Privacy Policy applies to both our website and the professional bookkeeping, accounting, payroll, tax support and advisory services provided by Finovalence.

 

By using our website or engaging our services, you acknowledge that your Personal Data may be processed as described in this Privacy Policy.

​

2. About Finovalence

Legal Entity:
Nexovalence (OPC) Private Limited

​

Brand Name:
Finovalence

​

Website:
www.finovalence.com

​

Privacy Contact:
privacy@finovalence.com

​

3. Information We Collect

The information we collect depends on the nature of your interaction with us.

​

A. Information You Provide

This may include:

• Name

• Business name

• Job title

• Email address

• Phone number

• Business address

• Country

• Information submitted through contact forms

• Communications with our team

• Feedback and survey responses

​

B. Client Information

When providing professional services, we may process information provided by our clients, including:

• Financial and accounting records

• General ledger and bookkeeping records

• Bank statements and transaction information

• Invoices and receipts

• Accounts receivable and payable records

• Payroll information

• Employee and contractor information

• Tax-related documentation

• Customer and vendor information

• Financial reports

• Supporting documents required to perform the agreed services

 

We process such information solely for providing the services requested by our clients and in accordance with applicable contractual and legal obligations.

​

C. Website Usage Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on pages

• Referring website

• Date and time of access

• Diagnostic and performance information

​

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve user experience, maintain website functionality, understand website usage and enhance security.

Cookies may be used to:

• Remember your preferences

• Maintain website security

• Improve website performance

• Understand visitor behaviour

• Analyse website traffic

​

You may disable cookies through your browser settings. However, certain parts of the website may not function correctly if cookies are disabled.

​

5. How We Use Your Information

We may use Personal Data to:

• Respond to enquiries

• Provide bookkeeping, accounting, payroll, tax support and advisory services

• Manage client engagements

• Prepare proposals and quotations

• Deliver reports and work products

• Process invoices and payments

• Communicate regarding projects and services

• Improve our services and website

• Maintain security and prevent fraud

• Comply with legal, regulatory and professional obligations

• Maintain business records

• Send service updates and, where permitted, information about our services

We will only process Personal Data for legitimate business purposes and in accordance with applicable law.

​

6. Confidentiality of Client Information

Protecting our clients’ confidential information is fundamental to our business.

All client financial, accounting, payroll, tax and business information is treated as confidential.

We use Client information only:

• to perform the agreed professional services;

• to administer the client relationship;

• to comply with legal and regulatory obligations;

• to maintain security and business continuity; and

• where otherwise authorised by the client.

​

Access to client information is restricted to authorised personnel and approved service providers who require such access to perform their responsibilities and who are subject to appropriate confidentiality obligations.

We do not sell Client Personal Data.

We do not use confidential Client financial information to train publicly available Artificial Intelligence models.

​

7. How We Share Information

We may share Personal Data only where necessary for legitimate business purposes, including with:

• Employees working on your engagement

• Approved contractors working under confidentiality obligations

• Cloud hosting providers

• Accounting and bookkeeping software providers

• Payroll platforms

• Project management and collaboration platforms

• Email and communication providers

• Payment processors

• Professional advisers, auditors and legal counsel

• Government or regulatory authorities where legally required

​

All service providers are expected to protect Personal Data appropriately and use it only for the services they provide to us.

We never sell Personal Data to third parties.

​

8. International Data Transfers

Finovalence serves clients in multiple countries, including the United States and Canada.

Accordingly, Personal Data may be transferred to, processed in or accessed from countries outside your own jurisdiction where necessary to provide our services or where our authorised service providers operate.

Where such transfers occur, we take reasonable contractual, organisational and technical measures designed to protect Personal Data in accordance with applicable law.

​

9. Data Security

We maintain appropriate technical and organisational measures designed to protect Personal Data from unauthorised access, disclosure, alteration or destruction.

Our security practices may include:

• Role-based access controls

• Authentication and password controls

• Encryption where appropriate

• Secure cloud infrastructure

• Employee confidentiality obligations

• Security awareness training

• Regular backups

• Monitoring and incident management

• Controlled access to client information

• ​

While we strive to protect all information entrusted to us, no method of electronic transmission or storage can be guaranteed to be completely secure.

​

10. Data Retention

We retain Personal Data only for as long as reasonably necessary to:

• provide our services;

• comply with legal, tax and regulatory obligations;

• maintain appropriate business records;

• resolve disputes;

• enforce our contractual rights; and

• satisfy applicable professional requirements.

When Personal Data is no longer required, we securely delete or anonymise it where reasonably practicable.

​

11. Your Privacy Rights

Subject to applicable law, you may have the right to:

• request access to your Personal Data;

• request correction of inaccurate information;

• request deletion of Personal Data where appropriate;

• withdraw consent where processing is based on consent;

• object to certain processing activities where permitted by law;

• opt out of marketing communications; and

• submit a privacy-related complaint.

​

Where we process Personal Data on behalf of one of our clients, we may direct your request to that client, as they may be responsible for determining how the information is processed.

​

12. Children’s Privacy

Our website and services are intended for businesses and professional users and are not directed to individuals under 18 years of age.

We do not knowingly collect Personal Data directly from children through our website.

Where our clients provide information relating to dependants or minors as part of payroll, tax or accounting services, we process such information only for the purposes of providing the agreed professional services.

​

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any Personal Data.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or legal obligations.

The revised version will be published on this page together with the updated “Last Updated” date.

Where required by law or where changes are material, we may also provide additional notice through our website or by email.

15. Contact Us

If you have any questions, requests or concerns regarding this Privacy Policy or our handling of Personal Data, please contact us:

Privacy Officer

Email: privacy@finovalence.com

​

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable law.